About kidsme.es and these conditions
Kidsme.es is owned by Norma Pena Blasco (hereinafter Kidsme), with address at Calle C/ independencia 283-285 entlo 2 esc D 08026 (Barcelona), with CIF number 46241674J
Geographical scope and availability of products.
The items offered through www.kidsme.es are available for Europe.
Although it is our will to please all of our customers, all product orders are subject to product availability. In this sense, if there are difficulties in terms of supply, there are no items in stock or inventory problems occur, we reserve the right to provide you with information about similar products. Obviously, if you do not wish to order these substitute products, we will refund any amount you may have paid.
Orders and cancellations
We have tried to make placing an order through www.kidsme.es intuitive and easy. However, if at any time you have any questions, you can contact us at 609 805 509 or by email at firstname.lastname@example.org . Remember that placing an order at www.kidsme.es is equivalent to full and complete acceptance of the conditions of sale, so if you have any questions, it is worth clarifying them before finalizing your order.
Important: An order will not be fully valid until the payment associated with it is received and for the exact amount agreed. In the case of payments by bank transfer, the recipient of the payment must exactly match the one indicated on www.kidsme.es.
Your order begins to be processed from the moment you confirm the purchase.
However, your order can be canceled as long as it has not been delivered for delivery. This usually happens every day at 1:00 p.m., although it can vary.
If you want to cancel your order, please contact us by phone at 609 805 509 as soon as possible.
Prices on www.kidsme.es always include applicable taxes depending on the type of product (21% for products in general and 4% for books).
On the other hand, shipping costs are not part of the prices of the products and are added later once the purchase process has begun, but always before finalizing it. As a customer, you will always have a summary of the amounts that will be applied before making the payment, and said summary will differentiate between product prices and shipping costs (always with taxes included).
For detailed information on shipping costs, please see the following point.Shipments, delivery times and shipping costs.
Kidsme undertakes to deliver orders in perfect condition to the address you have provided. Please note that we do not accept delivery to PO Boxes.
Deliveries are usually made
- Within a period of 48 or 72 business hours for the Peninsula.
- in a period of 4/5 business days for the Balearic Islands and Portugal.
The posting period is in Spanish business days from the receipt of the order and payment in our system, and as long as said order contains all the necessary information to be able to process it.
Deliveries are not made on Saturdays, or on Sundays, or on Local or National Holidays.
Eventually we may have at www.kidsme.es some items that, due to their characteristics, have longer than usual delivery times. If so, these items will have their particular delivery time specified in the product file.
Delivery is made through well-known courier services. If requested, Kidsme will make available to you the information about your shipment (such as the tracking number, for example) of the agency through which it will arrive and the telephone number of the courier company.
Remember that shipping costs are not included in the prices of the products.
Shipping costs are as follows:
- Flat rate of €4.95 (VAT included) for the entire peninsular territory including Portugal
- Flat rate of €6.95 (VAT included) for the Balearic Islands.
In the event that an order exceeds €60 (VAT included) the shipping costs will be FREE.
In addition, Kidsme reserves the right to carry out promotions with shipping costs.
Promotions and discount coupons
Promotions, special prices or offers published on www.kidsme.es are valid while stocks last.
Kidsme reserves the right to vary the price of products and special offers without prior notice.
Occasionally Kidsme launches promotional codes (discount coupons) for the benefit of its users and promotion of its website. Some of these codes require the user to register as a user of www.kidsme.es
Kidsme cannot be responsible for promotional codes published on websites or printed media other than Kidsme.
Discount coupons are not at any time a means of payment and therefore are not subject to the same conditions as other means of payment. Therefore, they cannot be exchanged for money or partially used and may be subject to a series of restrictions such as: number of times they can be used, person who can use them, determined validity date, minimum order and brands or groups of products for which they can be used.
There are 2 forms of payment accepted at www.kidsme.es :
- Credit card through the secure platform stripe: free of charge for the buyer. Confidential data is transmitted directly and encrypted (SSL) to the corresponding financial institution that mediates the payment. The data on credit cards are not registered in any case on our website. 3D security is used.
- Paypal: payments with PayPal are made directly on the PayPal website, following the conditions of use established by PayPal.
Discount coupons are not considered means of payment, they are only discounts applicable to the stipulated prices.